If we had to rank the most common relationships that bring people no end of conflict, the one between bosses and their employees would probably rank up there with neighbors, romantic partners, and family members.
But while there is no shortage of companies out there that seem hell-bent on taking advantage of their employees in as many ways as possible , the same can often be true when it comes to their customers.
But while some employees are too wrapped up in what they have to deal with to spare a thought for these customers , others will recognize their job’s most annoying policies and try to find a way around it to keep their guests happy.
And one Best Buy employee recently found a very satisfying way to do this when it seemed the company didn’t leave them with any options.
The Best Buy employee we’re about to hear from lives in a part of Alaska where local cable providers have recently discontinued their traditional services.
As they explained in a Reddit post , the cable company is instead forcing customers to access their content with either an Amazon Firestick or an Apple TV unit.
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For this reason, their store has lately been selling at least 10 of these products per day.
However, they said that selling electronics like these at Best Buy is often not as easy as just letting the customers buy them.
As they put it, “You are inundated with prompts to enter the customer’s email addresses so they can get spammed with free trials.”
It shouldn’t be surprising to learn that most customers don’t find this prospect any more appealing than the employee does. In the past, this wasn’t a big deal as the employee could just close the prompt and continue ringing up purchases.
However, this way out was recently removed and the employee reported that if a customer wants a Firestick, they can longer buy one without entering an email address.
In their words, “If you click out of the prompt, their system will remove the firestick from the order and not let the customer purchase it.”
Of course, people are no more excited about being spammed with free trial messages than they were before so this presented a problem for the sympathetic employee.
However, it wasn’t long before they thought of a clever solution that would make it clear to the corporate office how annoying this new policy is.
So instead of asking customers for their email addresses, they started looking up ones that belong to executives and entering those into the system instead.
With that, they then tell customers, “I’m made to input an email, so I picked a bestbuy corporate email so they can see what it is like to get these emails they try and force on you.”
And while the employee fully expects to face consequences for doing this, they’re in a secure enough position in life that this principled action seems worth it to them.
There’s no word on the corporate response so far, however.
h/t: Reddit | thehotshotpilot
