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Mom Suing Spirit Airlines After 15-Year-Old Daughter Forcibly Removed From Flight

by Mason Joseph Zimmer
6 years ago
in Uncategorized
Reading Time: 3 mins read
A A
Wikimedia Commons | Adam Moreira

Wikimedia Commons | Adam Moreira

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Ever since we saw the harrowing footage of police violently dragging a doctor off of a United Airlines flight two years ago, many of us found ourselves wondering why overbooked flights are a modern reality.

In fact, it seems like a baffling business practice. Once you run out of seats, you stop selling them, right?

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However, according to Vox , the logic behind it is that a flight with passenger cancellations costs the airline more than a flight without them. So when flights are overbooked, they still make a full cabin’s worth even if not everyone shows up.

Done right, overbooking means a few passengers get bumped up to first class and everybody’s happy. Done wrong, situations like that infamous United flight or one that split one Michigan family arise.

By the time the fateful flight occurred, the Giordano family had already been in the air that day.

Image credit: Reddit | BlackRockKitty
Reddit | BlackRockKitty

They were headed from Fort Lauderdale to Detroit, but they had to change planes in Tampa first.

And one minor problem on this flight would make way for a big one.

Stacy Giordano was seated near the back of the aircraft with her son, but her 15-year-old daughter couldn’t sit with them.

Image credit: Reddit | wcalvert
Reddit | wcalvert

Instead, she was assigned a seat near the front, where she was out of her mother’s view.

This meant that Stacy was left completely unaware when her daughter was hustled off the flight.

Image credit: Reddit | -LuciferMorningstar
Reddit | -LuciferMorningstar

As her lawyer, Jerry Thurswell, told WXYZ, “They didn’t want to hear anything. They just pulled her off the plane.”

The teenager would end up on the next flight to Detroit, hours later.

But other than the inconvenience, the problem was that Stacy had no way of knowing what happened to her daughter.

Image credit: Reddit | porichoygupto
Reddit | porichoygupto

Although her daughter attempted to contact her, the airline’s policy requiring all passengers to put their phones in airplane mode meant that she couldn’t receive any messages.

Therefore, she didn’t realize her daughter wasn’t on the plane until it was already in the air.

Image credit: Reddit | lilboofsloth
Reddit | lilboofsloth

But even if they had, Thurswell said there would still be one fundamental issue with how staff handled this.

As he told WXYZ, “When the child says my mother’s in the back of the plane why are you taking me off and they just take the child off and say sit here you’ll be on the next flight out – you don’t just separate a child from their mother.”

For their part, Spirit apparently refunded Stacy’s ticket and offered her extra flight miles.

Image credit: Wikimedia Commons | Adam Moreira
Wikimedia Commons | Adam Moreira

As for what they had to say for themselves, they only told WXYZ, “The safety and security of our Guests is our top priority.”

However, this attempt at compensation obviously wasn’t smoothing anything over because Stacy is now suing Spirit.

Image credit: Reddit | Shoop_DaWh00p
Reddit | Shoop_DaWh00p

Now that they’ve hired Thurswell, the family is reportedly seeking over $75,000 in damages.

h/t: WXYZ

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