Picture this: you’re managing a cozy little Tex-Mex restaurant, and one of your regulars, Maria, comes in with her daughter. She requests to be served by Ana, a specific server, and things start to get weird. Turns out, Maria has a history with Ana’s mom, and she’s been coming in weekly to harass the poor girl. When the manager tries to intervene, the situation escalates, and the cops are called. Let’s dive into this spicy story! ️
Maria’s Strange Request

Ana’s Reluctance

Maria’s Persistence

The Backstory Unfolds ️

Maria’s Weekly Harassment

Manager Steps In

Maria Confronts Ana

Manager Intervenes

Maria Argues with Manager

Manager Loses Patience

Maria Refuses to Leave

Manager’s Self-Reflection

Escalation vs. De-escalation

Additional Context

Maria’s Stalking Tactics

A Spicy Showdown: Manager vs. Customer
So, this Tex-Mex restaurant manager had to deal with a customer who was harassing one of their servers, Ana, due to a personal history with her mom. When the manager tried to intervene, Maria, the customer, refused to back down and even argued with the manager. The situation escalated to the point where the cops were called, and Maria was issued a trespass warning. The manager admits they could have handled the situation better, but they were thrown into the drama without all the facts. Now, let’s see what the internet thinks of this heated exchange…
Customer’s entitlement challenged, manager called cops for refusal to leave. NTA.

Manager stands up for employee against customer harassment

NTA for standing up for employee and setting boundaries

Manager takes action to protect employee, commenters agree

Avoiding someone doesn’t make you an a**hole

Customer’s behavior deemed confrontational, NTA receives support

Manager defends decision to call cops on unruly customer.

Aspiring manager seeks job opportunity at Tex-Mex restaurant

Customer harassment gets a lifetime ban. NTA wins

Defending Ana at work leads to justified trespassing. NTA

Customer not always right: NTA. Manager calls cops on disruptor
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Customer praised for actions in restaurant dispute

When it comes to safety, managers have to be vigilant

Commenter calls out stalker behavior, deems woman ‘f**ked in head’
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Customer praises manager for calling cops on unruly customer.

Manager called cops on customer, commenter says NTA.

Manager defends employee, earns praise for standing up to customer

Customer praised for supporting employee against inappropriate behavior

Manager did the right thing by giving the trespass warning

Customer stands up to manager’s bad behavior. NTA wins.

Customer defends staff, hailed as hero.

Middle-aged woman harasses teenager at restaurant, gets banned

This commenter wants to work for NTA, sounds promising

Employee harassment stopped: Manager protects staff from personal vendetta

Defending your employee against bullies is good management

♀️ Manager praised for calling cops on unruly customer. NTA.

Praise for manager who didn’t call cops on customer

Customer stands up to abusive behavior, calls cops. NTA

Elderly commenter praises employee advocacy at Tex-Mex restaurant

De-escalation is key in conflict resolution

Manager calls cops on harassing customer, commenter approves.
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Customer stands up against harassment, manager calls cops. NTA.

Manager protects employee from abusive customer, NTA

Manager had no choice but to escalate and call cops
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Customer causing trouble at restaurant gets banned. Justice served

Manager stands up for employee against entitled customer.

Customer praises manager for calling cops on disruptive customer

NTA handled the AH customer properly with a trespass warning

Customer stands up against workplace harassment

Customer starts fight, demands staff harassment, gets banned. NTA

NTA. The problem with “customer is always right” mentality explained

Customer defends manager’s decision to issue trespass warning.

Customer’s abusive behavior towards staff results in rightful consequences.

Customer accused of starting drama and dragging someone else’s kids.

Customer praised for standing up for staff at Tex-Mex restaurant

Manager rightfully protects employee and customers, not the a**hole

Customer harasses employee, manager protects and calls cops. NTA

Bosses who take care of their staff are kick-ass! #NTA

Manager praised for calling out bad customer behavior

Firing customers? NTA takes a stand.

Defending staff from inappropriate behavior, NTA.

Clever strategy for dealing with difficult customers

Manager called cops on customer – commenter supports decision.

Being the a**hole in customer service to not be the a**hole

Employee appreciation for supportive boss

Praise for a supportive manager who did the right thing

Defending staff makes a great boss

Manager takes action against customer harassing employee. NTA.

Stalking victim or not, calling the cops was extreme

Employee harassed by customer, manager calls cops. NTA.

Manager stands up to rude customer, internet cheers

Customer not at fault for manager calling cops

Customer harassment nipped in the bud. Manager NTA

Customer stands up for employee, gets no trespass order

NTA customer gets trespassed for harassing staff

Customer acts entitled, but OP is NTA.

Manager defends decision to call cops on harassing customer. #NTA

Former employees praise manager for calling cops on unruly customer

Boss gets praised for not calling cops on customer

Commenter offers to work for NTA in humorous reply.

Customer defends staff, manager calls cops. NTA wins.

Manager stands up for employee against entitled customer. NTA

Empathetic manager handles customer confrontation like a pro

Manager praised for protecting worker from stalker

Employee being stalked? NTA customer calls manager, drama ensues

This boss is a hero! ♂️ NTA customer gets justice.

NTA stands up against toxic customer service culture

Customer causes trouble, manager calls cops. NTA, self-defense.

Former chef finds humor in entitled customer mentality

Customer stands up to stalker-like behavior at restaurant

Commenter is not the a**hole, no replies.

Defending employee rights against customer harassment

Supportive commenter praises manager’s actions at Tex-Mex restaurant

Customer not at fault , manager overreacted

Customer defends manager’s decision to call cops on stalker
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Customer gets banned for life after harassing restaurant employees

NTA! Maria was trying to start drama, you did right

Manager stands up for employee against harassing customer
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NTA stands up for business and employees amidst customer drama

Customer put in their place? Manager calls cops
