Dressmaker's Dilemma: Refund Denied for a Worn Dress 😲

Diply Social Team
Diply | Diply

Meet a talented 19-year-old college student who has a knack for sewing custom dresses for events like proms, dances, and parties. She runs her business primarily on Instagram, offering affordable prices compared to the market. But what happens when a customer tries to return a dress after already wearing it to an event? 🤔💃👗✨

Sewing Prodigy's Side Hustle 🧵👗

throwaway5am | throwaway5am

Affordable Fashion on Instagram 📸💰

throwaway5am | throwaway5am

The Return Policy Explained 📜🔄

throwaway5am | throwaway5am

Preventing Dress Fraud 🚫👗

throwaway5am | throwaway5am

A Dress Return Request 📩👗

throwaway5am | throwaway5am

Event Cancelled, Return Initiated ⛔📅

throwaway5am | throwaway5am

Caught Red-Handed on Instagram 📸🚨

throwaway5am | throwaway5am

Customer's Furious Response 😡🔥

throwaway5am | throwaway5am

The Real Reason for Refunds 🤷‍♀️💔

throwaway5am | throwaway5am

Worn Dress, No Refund 🚫👗

throwaway5am | throwaway5am

Reselling Dilemma 🤔💸

throwaway5am | throwaway5am

Policy Followed, But... 📜🤷‍♀️

throwaway5am | throwaway5am

To Refund or Not to Refund? 🤔💸

Our dressmaker is in a bind after a customer tries to return a dress that she already wore to an event. While the customer technically followed the return policy, the dressmaker feels that refunding her would be unfair. After all, she can't resell a worn dress, and refunds are usually for cancelled events or unsatisfactory dresses. What do you think? Should the dressmaker stick to her policy, or is she right to deny the refund? 💭👗🔄

NTA dressmaker advised to remove returns policy and stand firm.

Away_Refuse8493 | Away_Refuse8493

NTA caught a lying customer trying to defraud them for refund 😲

ghostforest | ghostforest

NTA suggests updating return policy to prevent worn dress returns 😲

Brave-Cheesecake9431 | Brave-Cheesecake9431

Sassy response to denied refund suggestion gets agreement 👌

trilliumsummer | trilliumsummer

Worn dress = used goods. NTA for seeking refund. 👍

mizu5 | mizu5

Prevent refunds for worn clothes with obnoxious tags. (NTA!) 😲

[deleted] | [deleted]

Bespoke dress refund denied, commenters debate return policies 🤔

MiaouMiaou27 | MiaouMiaou27

Customer tries to return worn dress, commenters support store's decision. 👍

FoxUniCarKilo | FoxUniCarKilo

Customer found loophole in returns policy, give refund and update policy. NTA 👍

StevenKnowsNothing | StevenKnowsNothing

Experienced commenter advises on handling a scammer customer 👍

Agitated_Ad3302 | Agitated_Ad3302

Don't let entitled customers take advantage of your business 💪

StLgogo | StLgogo

Helpful advice on handling a refund dispute with evidence needed 👍

JeemsLeeZ | JeemsLeeZ

NTA. Refund for a worn dress is unjustified. Similar experiences shared 😑

Leilanee | Leilanee

NTA suggests stopping return policy, YTA replies confirm abuse.

Rtarara | Rtarara

Generous return policy causing trouble. NTA for denying refund 😊

mezza1969 | mezza1969

Custom dress return policy: NTA for denying refund for worn dress 😊

BazTheBaptist | BazTheBaptist

Refund denied for worn dress, but was she lying? 🤔

HowardProject | HowardProject

Customer exploits lenient return policy, but is technically not wrong. NTA.

DeusXMathematica | DeusXMathematica

Legal advice recommends refund to avoid possible litigation. Invest in hygiene stickers.

jointfamily | jointfamily

Sewing expert advises no return policy for custom orders. NTA.

trailer_trash_dreams | trailer_trash_dreams

No refunds for worn dresses. She took advantage of you 😠

VioletSkyeDreams | VioletSkyeDreams

Update policy wording to 'unworn' items and learn consumer law 👍

rollerskatesahoy | rollerskatesahoy

Customer lied about dress event, refund policy needs updating 😕

Melanie-Littleman | Melanie-Littleman

Customer lies about event for return, dressmaker not at fault 👗

drfrink85 | drfrink85

Make sales final to avoid dishonest customers 🙌

Cold-Release4985 | Cold-Release4985

Customer tries to loophole return policy, but dressmaker may be wrong.

nrsys | nrsys

Proving a point with receipts 🧾📸

sociablemonkey74 | sociablemonkey74

NTA dressmaker refuses returns, sparks debate on business practices 🤔

cupcakesarelove | cupcakesarelove

Advice for small business owners on setting return policies 👍

[deleted] | [deleted]

Seamstress gives helpful advice on policies and pricing 👍

fishmom5 | fishmom5

Is the dress refund policy clear? Let's gather information 🤔

RockstarRyan | RockstarRyan

Clear return policy needed to prevent worn item returns. NTA 👍

[deleted] | [deleted]

Return policy loophole leads to ESH situation. Refund and revise.

[deleted] | [deleted]

Calling the client a scammer? Bold move, but justified 🤬

[deleted] | [deleted]

Small business owner shares frustration with entitled customers 😠

handydandy2020 | handydandy2020

Clear return policy needed. NTA for wanting a refund. 👍

airazaneo | airazaneo

Policy built on good faith, customer not acting in good faith 😲

SubtextuallySpeaking | SubtextuallySpeaking

Ingenious solution for dress refunds 👏

DeepTie6252 | DeepTie6252

NTA suggests amending returns policy to reduce time limit ⏰

slippery-pineapple | slippery-pineapple

Business policies vs customer satisfaction. YTA or NAH?

rk06 | rk06

ESH for following policy but swindling is not okay 😒


Fair judgement, but update policy for clarity 👍

Forrest_Of_Sin | Forrest_Of_Sin

Straightforward solution to dress refund dilemma 👍

fakemoose | fakemoose

Seller receives NTA comment advising to change refund policy 👍

LordPotate | LordPotate

Expert dressmaker defends no return policy for custom-made dresses 👏

EndedUpFine | EndedUpFine

Fair policy but bad customer experience. Consider updating policy. 🙂

pompous_poptart | pompous_poptart

Customer wears dress, can't return it. Dressmaker updates policy 👗✅

CADreamn | CADreamn

Lesson learned: Update return policy to disallow wearing before return 👍

AGirlInTheCityy | AGirlInTheCityy

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