The wait staff at restaurants deal with a lot of absolutely garbage customers. Not only people who are rude, but people who majorly overstep boundaries by grabbing employees. Waiters and waitresses don’t deserve any of that, nor do they get paid enough to deal with it.
That’s why one restaurant owner who saw his waitress being harrassed has decided to give her the entire bill that table spent, which totaled out to over £1,000, or just over $1230.
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A Cardiff restaurant owner is setting a real standard.
Chef Lee Skeet owns Cora, and not long ago, he served a large table that walked out with an even bigger bill, one totaling around £1,000.
However, that matters little to him after he saw the way that table was treating one of his waitresses. They left her extremely upset, spoke to her “like she was nothing”, and reportedly grabbed her as well.
He was infuriated by their behavior, so he contacted the person who booked the table.
He wrote them a scathing email, initially saying he’d refund them the cost of the meal minus a £100 tip for the waitress since they didn’t leave one when they attended.
The email begins with him first thanking them for their patronage as that’s the largest bill they’ve ever had, then chides them and their pals for their “inappropriate” behavior.
It’s just him and the waitress that works there, so they’re very close.
He describes what he heard from the waitress, Lily, writing, “She has told me that- as a [22-year-old] girl- she was talked down to, disrespected, and touched unwantedly by members of your group.”
“I have spent the last hour having conversations with her that break my heart […].”
He then asks for the booker’s bank details to issue a refund.
He signs off with, “I would thank you to never come back to my restaurant. Lily means a lot more to me than money. I also think you should assess the people you surround yourself with.”
He’s yet to receive a response, and since sending the email, has changed his mind regarding the refund.
Instead, he’ll be giving the full bill paid to the waitress.
In an interview , he reflected on how rude the group of customers were from the get-go.
“They turned up late and the second they walked in they were just not very nice – arrogant, rich. I’m grateful for every customer we get but they were just [expletive] to be honest, from the second they got there.”
Then details what the waitress told him.
“She’s really just like a daughter figure to me – so I’m very protective and could tell something was the matter. When [she] came to me after the shift, she was a bit more upset and told me what they were like and that one of them grabbed her by the arm a bit aggressively.”
“She mentioned a couple of things to me throughout the night, about how they were not being respectful and were talking down to her […] They were just disrespecting her and behaving like they were better than her.”
“Before their first course, the six of them had had seven bottles of wine already, so they were belligerent.”
“When they left they spoke to me and I thought they were [expletive] as well. I don’t really have time for people like that and they were just arrogant the whole time.”
“I’ve changed my mind about refunding them. Whatever they spent I’m going to give to [the waitress], I’ll give her £1,000.”
What a shining act of kindness and an amazing way to show an employee that you respect them. Hopefully, those customers never come back!
