We’ve all been in situations where we witness someone being treated unfairly, but what happens when it’s your own family member? One daughter found herself in a heated confrontation at the pharmacy when her deaf father was repeatedly ignored by the staff. Despite his requests for them to communicate through writing, the workers insisted on speaking to him, causing frustration and anger to boil over.
Deaf Dad’s Struggle

Pharmacy Visit

Communication Issues

Frustration Builds

Not Every Deaf Person…

Daughter Steps In

Worker’s Response

Misdirected Questions

Dad’s Frustration

Daughter Loses It

Not That Hard

Second Thoughts

Edit: Pen and Paper

Pharmacy’s Pen

Daughter Defends Deaf Dad
After witnessing her deaf father’s struggle to communicate with a pharmacy worker, this daughter couldn’t hold back her frustration any longer. Her father, unable to read lips or understand sign language, repeatedly asked the worker to communicate through writing. Instead, the worker continued to speak loudly and slowly, ignoring his requests. When the daughter intervened, the worker began directing questions at her, treating the father as if he was incompetent. Finally, the daughter snapped, demanding the worker to stop being ignorant and use a pen and paper. Let’s see what the internet thinks of this explosive situation…
Pharmacy worker violates ADA laws, daughter stands up for deaf dad

Report the inappropriate behavior to management, possibly discrimination

Deaf dad ignored at pharmacy, commenters suggest simple solutions

Terrible customer service, daughter stands up for deaf dad

Deafness discrimination: NTA comment advocates for communication accommodation.

Commenter suggests carrying pen and paper for deaf customers

Reporting pharmacy for discrimination: NTA comment receives support

Pharmacy worker should know better. NTA stands up for dad

Deaf daughter struggles to communicate at pharmacy despite requesting accommodations

Medical professional defends use of ASL for deaf patients

Deaf daughter suggests pen & paper for better communication

Debate over communication methods at pharmacy leads to ESH judgement.

Pharmacy worker calls out both sides, suggests better solutions.

Pharmacy violates legal obligation to provide interpreter, sparks argument. NTA.

Commenter acknowledges daughter’s behavior, but questions yelling’s effectiveness

Retail pharmacist called out for ignoring deaf customer.

Deaf dad ignored and discriminated against at pharmacy, ESH in response

Deaf customers deserve respect and accommodation. NTA’s experience shared.
![Image credit: [deleted] | [deleted]](https://static.diply.com/370b6f99-0837-40c6-a6fb-b3ffe99ba044.png)
Standing up for her deaf dad #NotTheAsshole

Engaging with a YTA comment that suggests clear communication.
![Image credit: [deleted] | [deleted]](https://static.diply.com/4d0cf44c-f3ae-4270-a2b4-f9890e4436a3.png)
Deaf teens show how easy it is to communicate.

Ignoring a deaf customer is unacceptable. Report the employee

Deaf dad ignored at pharmacy, daughter stands up for him

Pharmacist should have used pen and paper, but ESH for refusing to interpret for dad

Suggests buying a notebook and pen to avoid pharmacy conflict

Pharmacist shares deaf customer experience, supports daughter’s reaction.

Commenter defends exploding at someone, denies shouting.

Pharmacy worker ignores deaf dad, daughter stands up for him

Pharmacy student expresses shame at colleague’s disrespectful behavior towards deaf patient.

Commenter accuses OP of being disrespectful to shop staff. YTA.

Respectful communication is key. NTA is a hero
![Image credit: [deleted] | [deleted]](https://static.diply.com/c3e413eb-7ca9-47fe-b94b-67721ec28110.png)
Standing up for Deaf dad against rude pharmacy staff.

Fighting ableism with sass

Commenter sympathizes with daughter’s frustration over pharmacy incident.

Pharmacy worker was TA. Simple accommodations can make a difference

Commenter with hearing loss relates to story, supports OP’s actions

Pharmacy worker admits fault, suggests switching pharmacies.

Struggling to read lips is tough. Writing messages is easier. NTA

Communication tools for the deaf: NTA comment section

ADA violation at pharmacy, commenter suggests reporting. NTA.

Deaf customer deserves equal service, not ignorance

Stand up for what’s right! File a complaint and speak up
![Image credit: [deleted] | [deleted]](https://static.diply.com/d5fffde0-726d-45ee-91bb-d57ff0b76845.png)
Struggling with spelling? NTA for getting frustrated

Deaf dad ignored at pharmacy, commenter suggests reporting employee

Daughter stands up for deaf dad against unprofessional behavior
![Image credit: [deleted] | [deleted]](https://static.diply.com/75234fd5-3c4c-4ec9-9e27-5cdfff5a784e.png)
Empathetic retail worker offers solution to deaf discrimination

Pharmacy worker shares how they accommodate deaf customers. NTA shamed.

Pharmacy worker ignored deaf customer, but got schooled by daughter

Pharmacist’s ableism sparks outrage, calls for accountability
![Image credit: [deleted] | [deleted]](https://static.diply.com/727c9969-8d47-41b4-9b58-b7497f4367c9.png)
Comment removed for violating rules, no caption available.
![Image credit: [deleted] | [deleted]](https://static.diply.com/1e576fbf-e274-44be-9c6b-69880294d725.png)
Retail worker shares positive experience with deaf customer communication

Pharmacist’s behavior towards deaf customer is unacceptable and dangerous. Report ASAP

Daughter defends deaf father, calls for basic accommodation

Stand up for your dad! Get the manager involved ASAP

Pharmacy’s lack of decency towards deaf dad sparks outrage. NTA.

Empathetic employee advocates for deaf customers. Shame on pharmacy staff.

Daughter supported for defending her deaf dad at pharmacy

Horrible people ignored disabled dad. Commenter shares similar experience.

Deafness stigma: Commenter shares frustrating experiences with hearing people.

Pharmacist’s rude behavior towards deaf customer is unacceptable. NTA.

Pharmacist’s rude behavior towards deaf customer called out by commenter

Patience and empathy are key. NTA for standing up.

Pharmacy worker shares easy way to accommodate deaf customers

Deafness is not an excuse for ignorance

Always ask before assuming communication method, NTA handled it well

Daughter defends dad and calls out ADA violation. #NotTheAsshole

Good idea! Recording can provide evidence and prevent future incidents
