Diply
  • Home
  • DIY
    Dad carrying child on his shoulders (Unsplash | Kelly Sikkema)

    Simple Cardboard Vase Activity Encourages Kids To Explore The Great Outdoors

    Grandma crocheting

    Forget Flowers And Gift The DIYer In Your Life A Yarn Bouquet Instead

    Remodelaholic | https://commons.wikimedia.org/wiki/File:30_Hudson_Yards_(92900).jpg

    You Can Make Your Own Backyard Oasis With A Fire Pit Just In Time For Summer

    Pool noodle DIY monsters

    28 Amazing DIYs That Are Seriously Made From Pool Noodles

    Unsplash | Kenrick Mills

    Stunning ‘Sea Glass’ Quilts Are A Beautiful Way To Use Up Fabric Scraps

    Unsplash

    Artist Creates Adorable Creatures Inspired By Tea

  • Home & Garden
    Home Depot | www.homedepot.com

    People Are Writing Hilarious Reviews For Home Depot’s $1500 Crab Sculpture

    Unsplash | Robin Wersich

    Woman Shares Hack To Help Keep Our Gardens Green All Summer

    Unsplash | Sandie Clarke

    18 Gardening Tips And Tricks Perfect For Beginners

    Unsplash | Annie Gray

    People Who Have Been On Home Makeover Shows Share How It’s Going Now

    Unsplash | Emiliano Bar

    TikToker Shows How Little $4,000 Rent Gets Apartment Hunters In NYC

    Red and Blue folded towels

    ‘What Is The Purpose Of This Part Of A Towel?’ – Online User Sparks Debate Over Confusing Detail In The Home Item

    Pexels  | Pexels

    We’ve Been Carving Pumpkins Wrong For Years, But One Woman Set Us All Straight

    yellow fish inflatable

    Gardener’s Genius Hack: Using A Kiddie Pool As A Flower Bed

    Clean house (Photo by Oscar Gonzalez/NurPhoto via Getty Images)

    10+ Hacks For A Spotless Home When You’re Feeling Lazy

  • Food & Drink
    Unsplash | Aubrey Odom-Mabey

    Woman Sets Out To Try All The Recipes Left On Grave Markers

    Reader's Digest | Paramount

    Cooking Mistakes We’re Probably All Making

    youtube | Warner Home Video

    Firefighters Rescue Two People Who Fell Into A Chocolate Tank At A Mars Factory

    Unsplash | Towfiqu barbhuiya

    Here Is The Perfect Peanut Butter And Pickle Sandwich Recipe

    Unsplash | Quin Engle

    A Man’s ‘Demonic’ Way To Cut Pizza Has Divided The Internet

    TikTok | @thewirelady

    Here’s The Perfect Hack For You To Make Chocolate Croissants With An Air Fryer

    Unsplash | Katie Smith

    People Are Dishing Out Their Favorite Lazy Cooking Cheats, So We’re Taking Notes

    Canva

    Disney’s Olaf Hot Chocolate Bombs Are Like A Warm Hug In Every Mug

    Instagram | @lacroixwater

    LaCroix Is Launching A Limoncello Flavor, And It’s The Perfect Mix For Cocktails

  • Cooking & Recipes
    Unsplash | Aubrey Odom-Mabey

    Woman Sets Out To Try All The Recipes Left On Grave Markers

    Reader's Digest | Paramount

    Cooking Mistakes We’re Probably All Making

    Unsplash | Towfiqu barbhuiya

    Here Is The Perfect Peanut Butter And Pickle Sandwich Recipe

    TikTok | @thewirelady

    Here’s The Perfect Hack For You To Make Chocolate Croissants With An Air Fryer

    Unsplash | Katie Smith

    People Are Dishing Out Their Favorite Lazy Cooking Cheats, So We’re Taking Notes

    Unsplash | CA Creative

    People Are Sharing The Worst Homemade Meals They’ve Ever Had

    NBC | NBC

    Random (But Useful) Kitchen Hacks Everyone Should Know

    Unsplash | Conscious Design

    Hilarious Cooking Mistakes That Took A Bad Turn

    Unsplash | Louis Hansel

    Chefs Share The Ingredients People Often Overlook

  • Bed & Bath
    Unsplash | Grant Beirute

    Costco Has A 10-Foot Blanket That Has Cozy Family Time Written All Over It

    Unsplash | Jude Infantini

    Expert Says Not Washing Pillows Often Enough Can Make People Sick

    Pexels  | Pexels

    18 People Who Took Bathroom Decor To The Extreme

    Unsplash | Jeremy Sallee

    Chances Are Most Of Us Have Been Washing Our Duvets Wrong

    Unsplash | LeeAnn Cline

    Wife Sparks Debate After She Says There’s No Need To Iron Bedsheets

    Unsplash | Nathan Powers

    Apparently, Vodka Is The Secret Ingredient To A Spotless Bathroom

  • Pets & Animals
    Croc attack

    Horrific Footage Of Tourist Mauled By 15ft Crocodile After Jumping Into Enclosure

    Vanilla the chimp sees the open sky

    Stunning Footage Shows Chimp Experiencing Sunlight For First Time After Almost Three Decades in A Cage

    Genetically created 'dire wolf' (Colossal Biosciences)

    Scientists Claim to Have Brought Back Wolf Species From 10,000 Years of Extinction –  But Other Experts Dispute It

    Unsplash | Hans-Jurgen Mager

    15 Animals With Vaguely Threatening Auras

    TikTok | @cat_the_vet

    Veterinarian Explains Why Norway Banned Breeding Bulldogs And Cavalier Spaniels

    Unsplash | Colin + Meg

    Incredible Footage of Moose Shedding Antlers – See It for Yourself

    Unsplash | Sergey Semin

    Cat With No Eyes Has A New Life Now As An Online Sensation

    Cats can contract bird flu and people should be aware

    Protecting Your Cats from Bird Flu: Essential Tips to Keep Them Safe

    Facebook | David Tan

    Retired Military Pilot Has Flown Over 360 Rescue Dogs Closer To Their New Homes

No Result
View All Result
Diply
  • Home
  • DIY
    Dad carrying child on his shoulders (Unsplash | Kelly Sikkema)

    Simple Cardboard Vase Activity Encourages Kids To Explore The Great Outdoors

    Grandma crocheting

    Forget Flowers And Gift The DIYer In Your Life A Yarn Bouquet Instead

    Remodelaholic | https://commons.wikimedia.org/wiki/File:30_Hudson_Yards_(92900).jpg

    You Can Make Your Own Backyard Oasis With A Fire Pit Just In Time For Summer

    Pool noodle DIY monsters

    28 Amazing DIYs That Are Seriously Made From Pool Noodles

    Unsplash | Kenrick Mills

    Stunning ‘Sea Glass’ Quilts Are A Beautiful Way To Use Up Fabric Scraps

    Unsplash

    Artist Creates Adorable Creatures Inspired By Tea

  • Home & Garden
    Home Depot | www.homedepot.com

    People Are Writing Hilarious Reviews For Home Depot’s $1500 Crab Sculpture

    Unsplash | Robin Wersich

    Woman Shares Hack To Help Keep Our Gardens Green All Summer

    Unsplash | Sandie Clarke

    18 Gardening Tips And Tricks Perfect For Beginners

    Unsplash | Annie Gray

    People Who Have Been On Home Makeover Shows Share How It’s Going Now

    Unsplash | Emiliano Bar

    TikToker Shows How Little $4,000 Rent Gets Apartment Hunters In NYC

    Red and Blue folded towels

    ‘What Is The Purpose Of This Part Of A Towel?’ – Online User Sparks Debate Over Confusing Detail In The Home Item

    Pexels  | Pexels

    We’ve Been Carving Pumpkins Wrong For Years, But One Woman Set Us All Straight

    yellow fish inflatable

    Gardener’s Genius Hack: Using A Kiddie Pool As A Flower Bed

    Clean house (Photo by Oscar Gonzalez/NurPhoto via Getty Images)

    10+ Hacks For A Spotless Home When You’re Feeling Lazy

  • Food & Drink
    Unsplash | Aubrey Odom-Mabey

    Woman Sets Out To Try All The Recipes Left On Grave Markers

    Reader's Digest | Paramount

    Cooking Mistakes We’re Probably All Making

    youtube | Warner Home Video

    Firefighters Rescue Two People Who Fell Into A Chocolate Tank At A Mars Factory

    Unsplash | Towfiqu barbhuiya

    Here Is The Perfect Peanut Butter And Pickle Sandwich Recipe

    Unsplash | Quin Engle

    A Man’s ‘Demonic’ Way To Cut Pizza Has Divided The Internet

    TikTok | @thewirelady

    Here’s The Perfect Hack For You To Make Chocolate Croissants With An Air Fryer

    Unsplash | Katie Smith

    People Are Dishing Out Their Favorite Lazy Cooking Cheats, So We’re Taking Notes

    Canva

    Disney’s Olaf Hot Chocolate Bombs Are Like A Warm Hug In Every Mug

    Instagram | @lacroixwater

    LaCroix Is Launching A Limoncello Flavor, And It’s The Perfect Mix For Cocktails

  • Cooking & Recipes
    Unsplash | Aubrey Odom-Mabey

    Woman Sets Out To Try All The Recipes Left On Grave Markers

    Reader's Digest | Paramount

    Cooking Mistakes We’re Probably All Making

    Unsplash | Towfiqu barbhuiya

    Here Is The Perfect Peanut Butter And Pickle Sandwich Recipe

    TikTok | @thewirelady

    Here’s The Perfect Hack For You To Make Chocolate Croissants With An Air Fryer

    Unsplash | Katie Smith

    People Are Dishing Out Their Favorite Lazy Cooking Cheats, So We’re Taking Notes

    Unsplash | CA Creative

    People Are Sharing The Worst Homemade Meals They’ve Ever Had

    NBC | NBC

    Random (But Useful) Kitchen Hacks Everyone Should Know

    Unsplash | Conscious Design

    Hilarious Cooking Mistakes That Took A Bad Turn

    Unsplash | Louis Hansel

    Chefs Share The Ingredients People Often Overlook

  • Bed & Bath
    Unsplash | Grant Beirute

    Costco Has A 10-Foot Blanket That Has Cozy Family Time Written All Over It

    Unsplash | Jude Infantini

    Expert Says Not Washing Pillows Often Enough Can Make People Sick

    Pexels  | Pexels

    18 People Who Took Bathroom Decor To The Extreme

    Unsplash | Jeremy Sallee

    Chances Are Most Of Us Have Been Washing Our Duvets Wrong

    Unsplash | LeeAnn Cline

    Wife Sparks Debate After She Says There’s No Need To Iron Bedsheets

    Unsplash | Nathan Powers

    Apparently, Vodka Is The Secret Ingredient To A Spotless Bathroom

  • Pets & Animals
    Croc attack

    Horrific Footage Of Tourist Mauled By 15ft Crocodile After Jumping Into Enclosure

    Vanilla the chimp sees the open sky

    Stunning Footage Shows Chimp Experiencing Sunlight For First Time After Almost Three Decades in A Cage

    Genetically created 'dire wolf' (Colossal Biosciences)

    Scientists Claim to Have Brought Back Wolf Species From 10,000 Years of Extinction –  But Other Experts Dispute It

    Unsplash | Hans-Jurgen Mager

    15 Animals With Vaguely Threatening Auras

    TikTok | @cat_the_vet

    Veterinarian Explains Why Norway Banned Breeding Bulldogs And Cavalier Spaniels

    Unsplash | Colin + Meg

    Incredible Footage of Moose Shedding Antlers – See It for Yourself

    Unsplash | Sergey Semin

    Cat With No Eyes Has A New Life Now As An Online Sensation

    Cats can contract bird flu and people should be aware

    Protecting Your Cats from Bird Flu: Essential Tips to Keep Them Safe

    Facebook | David Tan

    Retired Military Pilot Has Flown Over 360 Rescue Dogs Closer To Their New Homes

No Result
View All Result
Diply
No Result
View All Result

A Painful Price To Pay: Wollongong Beautician Thuy Le Scammed Out of $40k

by Jean S.
2 years ago
in Local News, News & Media
Reading Time: 5 mins read
A A
Shutterstock | 2780032

Shutterstock | 2780032

Share on FacebookShare on TwitterPin This Post

A beautician from Wollongong, New South Wales is devastated as more than $40,000 was allegedly stolen from her bank account after she made a $60 refund to a client. Unfortunately, Commonwealth Bank (CBA) has refused to reimburse her money, saying that it’s not their responsibility.

A Mysterious Call

Image credit: 7NEWS | 7NEWS
7NEWS | 7NEWS

The mom-of-two, Thuy Le, has been working for 14 years as a beautician at the Sparkle Nails and Beauty salon. On November 24, 2022, she received a call from someone who claimed to be a previous client of the salon.

RELATED STORIES

Anonymous mask

Trump Has Mortifying Encounter With Interviewer On 100th Day As President And Anonymous Takes Swipe At Him In Response

Croc attack

Horrific Footage Of Tourist Mauled By 15ft Crocodile After Jumping Into Enclosure

Trump, Zelenskyy

It’s Official: U.S. Grabs Key Access To Ukraine’s Rare Minerals After Trump Pressure

Terror attack in Kashmir

Tourist’s Zipline Video Unknowingly Becomes Haunting Record of Massacre in India

A Regrettable Decision

According to the caller, he had mistakenly paid $60 to Le on behalf of his wife and was now seeking a refund. Upon reviewing her Commonwealth Bank statement, Le saw that there was indeed a deposit made into her account, so she promptly transferred $60 to an account provided by the caller.

Lost Money

Image credit: 7NEWS | 7NEWS
7NEWS | 7NEWS

Strangely, when she checked her account again the next day, a total of $41,600 – her life savings – had been withdrawn from her account without her permission. The withdrawals were made in five separate transactions.

Filing a Report

Adamant that she didn’t provide the caller with any of her personal details, Le immediately filed a report to the bank about what she believed was a scammer’s successful attempt to steal her money.

Not Responsible

However, CBA claimed that they weren’t responsible for the lost funds. Although they offered Le $2000 to resolve the issue, they refused to do further investigation, saying that it was entirely her fault.

Devastated Mother

Image credit: 7NEWS | 7NEWS
7NEWS | 7NEWS

As the sole provider of her family, Le is completely devastated. Her husband is currently battling Parkinson’s Disease, and with two young children ages six and eleven to care for, she faces a daunting task.

Interviewed on the News

She was interviewed by Channel 7 in Australia.

“I’m not a liar, a criminal, a fraud,” Le said in her interview. “I’m in financial hardship. I can’t sleep. I want to know why this happened to me and how it happened to me.”

Husband Suffering From Parkinson’s

Talking about her family, she said, “I have two little kids, I have a husband with Parkinson’s disease, he cannot work. We need the money for medicine.”

The Bank’s Statement

Image credit: 7NEWS | AAP
7NEWS | AAP

According to her bank, CBA, these alleged fraudulent dealings were successful on the first try. This apparently means that whoever did the transactions used security details that are “virtually impossible” for an unauthorized person to guess – unless the account owner themselves gives those details away.

No Liability

The bank said to Le, “The only reasonable explanation for these logins would be that your online banking credentials were known to the unauthorized third party, which would be in breach of the passcode security requirements.”

Not Fast Enough

Image credit: Unsplash | Firmbee.com
Unsplash | Firmbee.com

To make things worse, the bank also claimed that Le wasn’t fast enough in reporting the unauthorized transactions once they’d been logged into a Commonwealth Bank app.

“Had you reported the transactions immediately after the login, the chances of successfully recovering some of the funds would have been much higher.”

Applying for Government Assistance

Le’s extreme state of helplessness compelled her to apply for governmental assistance.

Outraged at Bank

She’s outraged that the bank had placed sole responsibility on her, despite no warning signs in CBA. She also insisted that she didn’t give out any of her personal information to anyone.

Filing a Complaint

In a bid to recoup her lost funds, she has now lodged an official complaint with the Australian Financial Complaints Authority (AFCA).

Mixed Reactions Online

Image credit: Daily Mail | @Honest_Bob
Daily Mail | @Honest_Bob

Online, people have mixed reactions to the news. One DailyMail commenter said, “The bank knows who received the funds because the thief used a CBA account. So where is the money?”

Some Sided With the Bank

Image credit: Daily Mail | @Jugibava
Daily Mail | @Jugibava

Another seemed to side with CBA. “It’s not the banks fault..”

Some Weren’t Surprised

Image credit: Daily Mail | @gregtoo
Daily Mail | @gregtoo

One commenter doesn’t seem surprised by the news. “Ah, the Cons’ Bank is in the news again. What a surprise.”

A Similar Case

Interestingly, this really isn’t the first time that an incident like this happened to Commonwealth Bank. In August 2022, a few months before this happened to Le, Channel 7 covered a story about a Melbourne nurse named Donna Brain, who also experienced the exact type of scam.

Same Modus Operandi

Image credit: 7News | 7
7News | 7

Brain allegedly transferred $210 to an unknown caller who claimed to be a bank employee. The $210 was apparently mistakenly transferred to her account, so the caller needed it back.

Just like Le, she also lost the rest of the money in her account, which totaled a whopping $210,000.

Refunded Money

However, in Brain’s case, CBA refunded the entire amount. They also released an announcement reminding people to be more careful with their accounts and to contact the bank immediately should they notice something unusual.

Confused Why

Image credit: Daily Mail | @ST.
Daily Mail | @ST.

One commenter pointed out the similarity and wondered why CBA is treating the cases differently. “How can CBA refuse to accept it is possible that this woman was scammed despite not giving any personal details, yet they have accepted that the other woman who had $200,000 stolen under the same circumstances was scammed?”

Beware of Scammers

It’s not yet clear who scammed Le out of her life savings, but this is another unfortunate example of scammers taking advantage of unsuspecting victims. Let’s hope that Le and her family get the help they need and that justice will soon be served.

Tags: Local NewsNews

What's Popular

Remodelaholic | https://commons.wikimedia.org/wiki/File:30_Hudson_Yards_(92900).jpg
DIY Projects

You Can Make Your Own Backyard Oasis With A Fire Pit Just In Time For Summer

Unsplash | Emiliano Bar
Home & Garden

TikToker Shows How Little $4,000 Rent Gets Apartment Hunters In NYC

Unsplash | LeeAnn Cline
Bed & Bath

Wife Sparks Debate After She Says There’s No Need To Iron Bedsheets

Unsplash
DIY Projects

10+ Unique Ways To Repurpose Old Wooden Pallets

  • About Us
  • Editorial Guidelines
  • Privacy Policy
  • Terms of Service
  • DMCA

Discover creativity and comfort with Diply—your go-to lifestyle hub for DIYs, beauty tips, recipes, home inspiration and more! © 2024 Diply

No Result
View All Result
  • Home
  • DIY
  • Home & Garden
  • Food & Drink
  • Cooking & Recipes
  • Bed & Bath
  • Pets & Animals

Discover creativity and comfort with Diply—your go-to lifestyle hub for DIYs, beauty tips, recipes, home inspiration and more! © 2024 Diply