For the longest time I was told, “The customer is always right.” Why? I think it was so we didn’t lose clients, since customer loyalty matters or something…
But when I got into retail, I learned very quickly that a lot of customers are terribly wrong, and many of them might even lack a brain.
There is this amazing site called Not Always Right and it’s a platform for people to share their stories of when others were so very wrong. Some stories make you mad, and some are so dumb that you can’t help but laugh.
1. Girls can do it, too.

Now, the customer may not have outright said, “girls can’t be engineers,” but the fact that he was so stunned says a lot about our society. The trades may have historically been a man’s world, but that doesn’t mean it’s not a place for women today.
2. How did you not smack them?

There’s simply not understanding something and taking a little longer to figure it out, and then there’s just plain ignorance. I’m glad I don’t have this person’s job because I wouldn’t last five minutes.
3. So, I have a few questions.

Is he just holding the bird in his hands, or is it sitting on his finger? What kind of bird is it? What kinds of birds does this store sell that a customer would mistake a wild bird for one of theirs?
4. And then there’s this jerk.

Usually people with allergies, especially food allergies, understand how ordering food works. You avoid what you know can harm you, and ask about anything you’re unsure about. So, what gives?
5. I am so very, very confused.

You don’t get to pick and choose which dairy products you’re going to eat if you claim you’re vegan. You know what option you get? Nothing. Just sadness.
6. Bless her soul.

You know, of all things a customer could say, this is pretty dang cute. You can’t even get mad. Even though she should understand how planes work, it’s still pretty endearing.
7. Where do these people come from?

The name has cheese in it! If you don’t want cheese, you get something like a “No-cheese hamburger!” Also, what is a burger without cheese? A disgrace.
8. You know you’re being the exact opposite of helpful, right?

If you offer your help and they say yes, great! If they say no, then you respect it because they don’t need your help. You wouldn’t act this way with someone who didn’t have a visible disability.
9. *pinches bridge of nose*

Here we have a case of someone who is clearly more interested in listening to themselves talk instead of taking a moment to hear what someone else has to say. Perhaps they might say something that would ultimately solve the problem, who knows?
10. If it’s not a vitamin or a powder, why put it in your body?

That couldn’t have tasted good, and I literally can’t get past the fact that she even considered ingesting it. Come on!
11. It could have been worse.

If my husband ever did this, I hope he’d keep the card and still give it to me. I would get such a laugh from it.
12. If I really think about it, some of the best food I’ve ever had was cooked by a man.

Men who are really into hunting know how to cook a good meal that will make you swallow your words.
13. To be fair, when I’m in a good mood people usually assume something is wrong because I’m always grumpy.

Still, I can’t imagine thinking you called the wrong place because someone was too happy.
14. This just makes me so angry.

People always have to be right. Even when they are straight up wrong, they still think they are right! I would have smacked this woman, I swear.
15. Are we still stuck in a time where women can’t be authors?

All of my favorite books are written by women, except for the odd few. This is such a silly thing to get hung up about.
16. That’s the way to handle it!

Um, so I don’t know why she thought it would work if she wore it on her wrist, but I sure hope she learned her lesson in a way that didn’t end with an unplanned pregnancy.