We all have that one favorite local restaurant we can’t resist visiting frequently. But what happens when the quality of the food takes a nosedive? One family faced this dilemma and decided to stop going to their beloved eatery. When the restaurant owner confronted the family’s matriarch about their absence, she had to choose between honesty and sparing the owner’s feelings. ️
The Family’s Favorite Restaurant ️

Shelter-in-Place Orders Hit Hard

Cheaper Ingredients, Lower Quality

Giving Them Another Chance

Confrontation at the Grocery Store

The Truth Comes Out

Owner Pushes Back

The Final Word

Husband’s Opinion: Should’ve Lied

To Apologize or Not?

The Dilemma: Honesty vs. Kindness
This family faced a tough choice when their favorite restaurant’s food quality plummeted. After the owner confronted them, the mother decided to be honest about the reason for their absence. The owner didn’t take it well, and now the family is left wondering if they should have lied to spare the owner’s feelings. After all, they know the restaurant is struggling due to the pandemic. So, was honesty the best policy in this case, or should they have sugarcoated the truth? ️
Honest feedback given, business owner should take it constructively.

Giving critical feedback to a restaurant owner can be helpful

Commenter and reply agree on restaurant’s quality decline.

Polite fiction vs. honest answer: When to draw the line?

Polite customers explain why they stopped dining at restaurant. Empathetic replies.

Honest feedback helps, but supporting local businesses is tough
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Honesty is the best policy, even with kids and girlfriends

Restaurant owner confronts family, commenter advises giving second chance.
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Commenter sympathizes with stressed restaurant owner, light NTA judgment.

Polite customer gives honest feedback to restaurant owner

Owner confronts customers after ditching restaurant. NTA suggests improvement.

Chef defends restaurant quality, acknowledges COVID struggles. NTA.

Commenter defends NTA verdict, encourages honest communication with restaurant owner

Teacher defends honest feedback, encourages constructive criticism.

Regular customer critiques restaurant’s declining food quality.

Empathetic comment acknowledges owner’s fear for business and hurt feelings.

Customers leave, owner confronts: who’s right? NTA wins.

Business over friendship, NTA comment gets straight to the point
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Honesty is the best policy for restaurant feedback

Former chef explains why being honest with restaurant owners is important

Polite honesty prevails: NTA for telling the truth

Customer reassures restaurant owner after honest feedback.

Quality is key for restaurants to survive during tough times

Valuable feedback helps restaurant owner improve

Giving feedback: NTA, but be prepared for the consequences.
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Commenter calls out unprofessional behavior, says NTA.

Honest feedback can help businesses improve

Commenter defends ditching bad restaurant food with humorous Sysco jab.

Loyal customer gets broccoli changed and a nickname

Honesty is the best policy in hospitality industry.

Honesty is the best policy, even if it hurts

Honest feedback given, husband called out, NTA wins
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Polite policy vs honest answer: NTA comment section debate

Honesty is the best policy, even if the food sucks.
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Honesty is the best policy . Owner needs to face reality.

Honest feedback is crucial for a business to thrive.

Customer defends NTA verdict, compares situation to New Coke fiasco

Helpful advice for restaurant, but could have been delivered nicer.

Discussion on food quality and menu choices, with a side of Sysco

Customer speaks out, owner confronts, supply issues suspected

Honesty is the best policy . Giving feedback to improve service.

NTA gives a wake-up call to restaurant owners

Honest feedback given respectfully, NTA. Hopefully, it helps improve restaurant

Restaurant owner gets called out by NTA customer
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Giving feedback is key , especially for favorite restaurants

NTA tries to explain nicely, owner pushes for more info

Switched to a better restaurant after quality went downhill.

Fear of retaliation: Honest feedback can cost you more than satisfaction.

Constructive criticism helps businesses improve. NTA.

Suggests cost-cutting measures for restaurant, sparks conversation.

Restaurant owner accused of changing recipes and storming off.

Honesty is the best policy, even if it means tough conversations

Honesty is the best policy . Business owner should be more understanding

NTA politely explains issue, owner storms off, loses loyal customers

Husband’s unhelpful advice leads to conflict over restaurant choice.

Honest feedback is key to improving business. NTA

Honesty is the best policy . Regulars won’t stick around for changes.

Polite NTA comment shuts down pushy restaurant owner.

Supportive comment offers empathy and hope for struggling restaurant owner

Marketing specialist suggests social listening for restaurant improvement.

Commenter questions chicken insult in NTA comment

Restaurant owner confronts customer for leaving, gets served cold revenge

Owner’s heartwarming gesture wins back loyal customer

Supporting local restaurants during lockdown pays off for customer.

Supporting local businesses doesn’t mean sacrificing food quality

Dog food tips and standing up to bad restaurants

Restaurant owner overreacts to honest feedback from loyal customers.

Commenter is not the a**hole, no replies

Customer critiques restaurant’s ingredients, sparks debate.

Honesty wins: NTA comment receives approval

Customer offers constructive criticism, owner confronts them. NTA wins.

Being honest can be tough, but it’s the right thing.

Commenter is not the a-hole. What’s the backstory?
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Honesty is the best policy: NTA tells restaurant owners the truth
