Considering how stressful travelling can be at the best of time, it's hard to envy those who work in airport customer service or those who handle customs.
Sure, we may have a rough time trying to make our flight, but they have the "pleasure" of getting everybody else's rough times thrown at them every day.
But even when experiencing customers' rude behavior is part of the job, some customers can still cross the line. And one is paying a pretty serious price for doing just that.