Single Mom Slams Costco's New Policy After Being Turned Away From The Door

Many stores are now mandating that customers wear a mask in order to enter the store. This includes many pharmacies and grocery stores.

The store's website issued a statement reading:

"This change is for your safety and the safety of our employees and other members, and to further assist with our social distancing efforts. Thank you for your cooperation and understanding."

Costco stores located in Kentucky and Puerto Rico only allow one person per membership card to come in to shop to follow social distancing guidelines.

Some stores have been closing earlier to spend time restocking and cleaning, and others are cutting hours for employees to minimize their exposure.

While prior to COVID-19, it was easy to drop the kids off at a friend's, hire a babysitter, or even leave them with Grandma and Grandpa — it's different today.

In a single-parent household, finding someone to watch your kids when you can't see anyone outside of your home is the ultimate dilemma.

The mom from Texas, Ari ElToro, says in her video that she was turned away for bringing her two children with her to shop for food and other essential items.

She stated in her video that it's unfair that, as a single mother, she can't shop for her children and she also can't find a babysitter either due to self-isolation guidelines.

In her video, the mom showed another family that was also turned away from the store because of the new policy.

With many parents across the country raising children on their own, this does raise a very important issue that the company will have to answer.

Since it was posted to Facebook, the video has racked up 97, 000 views and hundreds of comments.

Many Facebook users understood ElToro's frustration and empathized with her situation.

"This is honestly discrimination at this point towards single-family households," one Facebook user commented on the video.

However, others pointed out that these services can be expensive, and many are experiencing significant delays due to increased demand from the pandemic.

She said a local business owner who heard of her situation contacted the store and threatened to pull their business membership. ElToro was then allowed to shop with her children.

According to ElToro, the employee said they do make exceptions for single-parent households and that ElToro should not have any future issues.

However, she said that she wished the employees had seen how the policy could be problematic for some families from the beginning.

One mom, MaryAnn Fausey Resendez , even resorted to putting a sign on her daughter's back to stop strangers from shaming her.

It's an important reminder that everyone's circumstances are different. Families of frontline and essential workers have also had to adjust to this new reality.

If you can share some goods with others who have a hard time getting them on their own, donating or sharing is always appreciated.