There can be no doubt that first responders have challenging jobs, jobs that deal with life-or-death situations on a daily basis. What often gets forgotten, though, is the work done by 911 dispatchers. These folks are tasked with answering calls from panic-stricken people and then working out the logistics of getting them the help they need.
That doesn't mean every call is a tense, dire situation. Sometimes, 911 dispatchers find themselves stifling laughter. This r/AskReddit thread has some incredible stories.