Workers Share The Times They Gave Customers A Break For Being Nice

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A thrifted green cardigan
twitter | @paigeybabybear

Most of us have probably worked in a customer service role at some point in time. Discounts all depend on the type of place you're working at, but generally there's at least some room for discounts.

Me? When I worked at Starbucks and a friendly regular customer wanted a basic cup of coffee, I'd just give it to them for free, because I appreciated them not asking me to make them something complicated.

A recent Twitter thread discussed the wide world of customer service discounts.

This tweet from @jennycavallero kicked things off.

A tweet about giving discounts
twitter | @jennycavallero

This is a highly specific compliment, so I think Jenny's kind of using it for dramatic effect. The point is that a little kindness, or even flattery, can go a long way.

The plot thickens.

A tweet about Hobby Lobby
twitter | @KGreco23

This person didn't think much of their unexpected Hobby Lobby discount. But after seeing Jenny's tweet, she's starting to wonder.

Heroes don't always wear capes.

A tweet about giving discounts on books
twitter | @DunzoWithSergio

It always hurts to see someone struggling to pay for something modest that gives them joy, so kudos to this kind person.

The little-known Good Boy Discount.

A tweet about giving discount on pizza
twitter | @AnxiPurpleCloud

It would be downright touching to see a little kid come into your store, looking for something to give his parents a lift. Since little kids don't tend to have much money, I think a steep discount is appropriate.

That stuffed elephant found its forever home.

A tweet about giving discount at Ikea
twitter | @glennylennox

Customer service jobs give you a chance to observe human behavior. When you see someone in difficult circumstances, it's nice to give them a lift.

This one is chaotic evil.

A tweet about giving discounts at a drug store
twitter | @SharonThafukeri

Honestly, most of this list consists of heartwarming stories, one where the minor hit to a big company's bottom line is more than justified. But there are always stories like this, too.

Nudge, nudge.

A tweet about discounts at Target
twitter | @chelsiesparks

Sometimes you wind up getting a discount where it feels like you were unwittingly pulled into a heist perpetrated by an employee. Ah well, a discount's a discount.

Teachers gonna teach.

A tweet about discounts at a store
twitter | @zemthings

I'm not sure if the line, "I have been taught something," actually fits here, but I guess the cashier was doing their best.

A mom in need.

A tweet about discounts at a store
twitter | @GeeScoops

It's lovely that this employee was able to help, but also sad that parents find themselves in these situations every day.

Lesson? Don't be a Karen.

A tweet about discounts at Michael's
twitter | @Ashleychen1317

I feel legit bad for women named Karen, because it's a perfectly nice name that's been villainized. That said, we should all strive not to be Karens.

Karen strikes again.

A tweet about framing prices
twitter | @RetPallyJil

Here's another Karen story with a twist: if you can convince Karen you're right, she may in fact listen to reason.

Sounds like she had an awesome day.

A tweet about discounts at Universal Studios
twitter | @cheshirecatcruz

I wonder what the biggest discount at Universal Studios might be. Those theme parks can get pretty pricey.

They never forgot.

A tweet about discounts on candy
twitter | @miraka_r

Early childhood memories can be hazy, but getting free candy at the store is the kind of thing you'll never forget.

Maxing out at Michael's.

A tweet about discounts at Michael's
twitter | @bbybellecos

I don't know what an expensive mission project kit actually is, but kudos to this kind person for giving discounts.

You get a discount! And you get a discount!

A tweet about discounts at Joann's
twitter | @passthe_mustard

This one makes me feel a bit for the business owner, because things can get absolutely cutthroat when a new competitor moves in on your turf.

Definitely worth $8.

A tweet about discounts at Target
twitter | @messgoesmoo

This feels like something a kind grandmother would do, only it happened in a Target check-out line.

Better than throwing it away.

A tweet about discounts at Walmart
twitter | @JjongsLeftSock

When I worked at Starbucks I'd do something similar. Since there was a homeless encampment down the street, I could take the (seven dollar) sandwiches right to the people sleeping there.

What a deal!

A tweet about discounts at Walmart
twitter | @_babytweety

One of my good friends used to work at a donut shop and would give us ridiculous deals. I still remember him showing up to parties with garbage bags full of donuts.

Doing him a solid.

A tweet about buying a customer a new phone
twitter | @auratheman

This goes above and beyond, as it isn't a story of discounts or coupons, but of someone really going the extra mile.

Love those vintage finds.

A tweet showing a thrifted green cardigan
twitter | @paigeybabybear

I'm really glad she was able to get this cardigan, because when you see vintage stuff you like, there's no guarantee you'll ever be able to find it again.