Most of us have probably worked in a customer service role at some point in time. Discounts all depend on the type of place you’re working at, but generally there’s at least some room for discounts.
Me? When I worked at Starbucks and a friendly regular customer wanted a basic cup of coffee, I’d just give it to them for free, because I appreciated them not asking me to make them something complicated .
A recent Twitter thread discussed the wide world of customer service discounts.
This tweet from @jennycavallero kicked things off.
This is a highly specific compliment, so I think Jenny’s kind of using it for dramatic effect. The point is that a little kindness, or even flattery, can go a long way.
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The plot thickens.
This person didn’t think much of their unexpected Hobby Lobby discount. But after seeing Jenny’s tweet, she’s starting to wonder.
Heroes don’t always wear capes.
It always hurts to see someone struggling to pay for something modest that gives them joy, so kudos to this kind person.
The little-known Good Boy Discount.
It would be downright touching to see a little kid come into your store, looking for something to give his parents a lift. Since little kids don’t tend to have much money, I think a steep discount is appropriate.
That stuffed elephant found its forever home.
Customer service jobs give you a chance to observe human behavior. When you see someone in difficult circumstances, it’s nice to give them a lift.
This one is chaotic evil.
Honestly, most of this list consists of heartwarming stories, one where the minor hit to a big company’s bottom line is more than justified. But there are always stories like this, too.
Nudge, nudge.
Sometimes you wind up getting a discount where it feels like you were unwittingly pulled into a heist perpetrated by an employee. Ah well, a discount’s a discount.
Teachers gonna teach.
I’m not sure if the line, “I have been taught something,” actually fits here, but I guess the cashier was doing their best.
A mom in need.
It’s lovely that this employee was able to help, but also sad that parents find themselves in these situations every day.
Lesson? Don’t be a Karen.
I feel legit bad for women named Karen, because it’s a perfectly nice name that’s been villainized. That said, we should all strive not to be Karens.
Karen strikes again.
Here’s another Karen story with a twist: if you can convince Karen you’re right, she may in fact listen to reason.
Sounds like she had an awesome day.
I wonder what the biggest discount at Universal Studios might be. Those theme parks can get pretty pricey.
They never forgot.
Early childhood memories can be hazy, but getting free candy at the store is the kind of thing you’ll never forget.
Maxing out at Michael’s.
I don’t know what an expensive mission project kit actually is, but kudos to this kind person for giving discounts.
You get a discount! And you get a discount!
This one makes me feel a bit for the business owner, because things can get absolutely cutthroat when a new competitor moves in on your turf.
Definitely worth $8.
This feels like something a kind grandmother would do, only it happened in a Target check-out line.
Better than throwing it away.
When I worked at Starbucks I’d do something similar. Since there was a homeless encampment down the street, I could take the (seven dollar) sandwiches right to the people sleeping there.
What a deal!
One of my good friends used to work at a donut shop and would give us ridiculous deals. I still remember him showing up to parties with garbage bags full of donuts.
Doing him a solid.
This goes above and beyond, as it isn’t a story of discounts or coupons, but of someone really going the extra mile.
Love those vintage finds.
I’m really glad she was able to get this cardigan, because when you see vintage stuff you like, there’s no guarantee you’ll ever be able to find it again.
