Hotel Workers Spill Their Secrets And Tips From The Job

Kasia Mikolajczak
Hotel sign on the street
Pexels | Pexels

Now that travel is back in full swing, people are eager to book vacations again. And, of course, finding the perfect hotel is the key. Also, it wouldn't hurt to save some money, too. Am I right?

As it turns out, there are things you should keep in mind when booking that hotel stay. When a recent Reddit thread asked hotel workers to share their insights, secrets, and hacks, I was all ears. So I'm going to share a few of them with you below. You're welcome.

This Front Desk Advice

hotel reception sign and bell
Pexels | Pexels

"Biggest piece of advice is to just be polite to the front desk person, and we will go the extra mile every time. Bottle of wine, freshly baked cookies in your room, late check-in, hints of the best local eateries, whatever."

Oh, yeah! If you endear yourself to the front desk staff, you'll have a much better time.

This Upgrade Tip

person checking in to a hotel at front desk
Pexels | Pexels

"A front desk employee here. If we are at low occupancy at my hotel, we will often upgrade, if requested. But don't be a [jerk] about it. Do: 'Is it possible to have an upgrade?' Don't: 'Hey, hook me up with the prez suite! Ha, ha JUST KIDDING. But, no, really, is there an upgrade for free?'

Ha, ha, there's a polite way to ask, huh?

This Special Rate Hook-Up

woman saying "thanks for the tip."
Giphy | Ovation TV

"Many hotels are independently owned. If you need a place to stay on the same night you’re booking, use an online booking service to find which hotels in the area have availability. Then call the hotel directly and ask if they have any special rates for that night."

Honestly, I always call the hotel directly. I think you'll get the best price that way.

This Polite Request

phone screen with wifi enabled
Unsplash | Brett Jordan

"Ask the hotel to remove such fees as Wifi, newspaper, gym, and pool. These are often included but they will remove if requested."

Oh, my! I actually didn't know about that. What a great tip, huh? I'm so doing this from now on.

This Cancellation Tip

hotel room
Pexels | Pexels

"Also, if you need to cancel but are too close to the reservation date call and change to a date a few months out. There's usually no charge for this. Then, call back and cancel that reservation."

Oh my goodness, why haven't I thought of that? It's pretty genius.

This Seasonal Hack

man in a striped shirt and tie saying "Oh, I like that."
Giphy

"For extended stay hotels, you get the absolute cheapest rate possible (especially for 30+ day sales) by calling them and haggling. Also, a lot of hotels are seasonal. Find out if they are in their 'off-season' and then haggle if they are. They pay for the room regardless of whether or not you stay (via cost of capital expenditure) so most are usually willing to give you a cheap rate if you keep it hush-hush."

Is that right?

This Simple Request

white towels and a blue bottle on a shelf
Pexels | Pexels

"Also, don't be afraid to ask for extra toiletries, towels, linens, or coffee. We don't care how much you take, all you have to do is ask."

Oh, that's good to know. Am I right? I always thought that's a way to charge the guest more, but I'm happy to find out that's not the case.

This Cleanliness Tip

glass of water
Pexels | Pexels

"No longer a hotel worker but: do not use the provided glasses. Or, if you need to, wash them yourself first."

I knew that, and I always wash the provided glasses if I plan on using them at all. I thought it was common sense, ha, ha.

This Important Inspection

hand opening a door to a hotel room
Pexels | Pexels

"A room can have bedbugs even if you see no evidence of them on the mattress itself. If it's not attached to the wall, looking on the backside of the headboard is always a good idea."

Bed bugs scare me to the core. I'm not going to lie about that.

This Bed Bugs Tip

luggage on the bed
Pexels | Pexels

"Also, never put your luggage on the bed. This is how bed bugs travel from hotel to hotel. Source: I've worked the front desk for the past two years."

I also heard about this, and I try to remember that when I travel. Better to be safe than sorry, huh?

This Hard Lesson For Smokers

ash tray with lit cigarette and lighter
Unsplash | Immo Wegmann

"If a hotel is 'smoke-free,' and you smoke there, you are liable to get pinned with a $150 or more damages fee. It happened at the hotel that I worked at every time someone smoked inside."

Yikes!

This Treasure Hunt

dollar bills and coins
Unsplash | Dmitry Demidko

"Often you can find 'treasures' left behind by former guests. Rip the room apart! Look under the mattress and box spring. In vents. Move the night stand and dressers. Just be sure to put it back together before you leave. If you stay in enough hotels and do this you will find something left behind. Housekeepers generally have 10-15 min to clean each room."

Oh, my goodness. Ha, ha!

This Tip From A Cleaner

white bathtub
Unsplash | Noithat rakhoi

"Rinse tubs before use, most clean them with white tub cream that can irritate your skin if it gets on it."

Oh, man. I didn't know that. But now that I read it, it does make sense to me.

This Red Flag

woman saying "Um ... red flag."
Giphy | ABC Network

"If anything in the restroom is dirty or seems 'off' to you, it means housekeeping is slacking and/or their morale is low. This is likely the result of negligent management, owners, etc. The place is rotten to the core, and other rooms aren't likely to be any better."

So what do you do now?

This Homework

person on a laptop sitting at a desk
Unsplash | Bench Accounting

"Look at the bathroom in the pictures on their site. If it is super nice, usually the rest of the hotel is, too. If it’s just a standard-looking bathroom, dig deeper before booking."

I guess this answers the above question. Do more research before you book a place, and you won't have that problem.

This Tip From A Fellow Traveler

iron sitting on the top of the ironing board
Unsplash | Filip Mroz

"As a frequent business traveler and a frequent drinker, I have found out that the bottom of the ironing board can usually be used as a bottle opener."

Haha, thanks for the tip, man. I'll keep that in mind.

This Parenting Tip

baby in a crib
Unsplash | Alex Bodini

"If you need a crib, call ahead. At our hotel, we only have eight cribs, and it isn't all too uncommon for them all to be lent out on our busiest days. Call ahead and see if we have any available or if we can set one aside for you."

Who knew, huh?

This Booking Advice

A hotel room with gray sheets on the bed.
Unsplash | Boxed Water Is Better

"When you book with a website (not the hotel's), you often can't change your reservation with the hotel because your contract is actually with whatever site you used. Cancellations, refunds, and the like are out of our hands. It usually doesn't matter, but it's always good to know. Prices can also vary, you won't always get a better deal on the travel site. You essentially now have two people making money off of you instead of one. It really depends on the availability and nightly rates, which change all the time."

That's why I prefer to book with the hotel instead.

I hope you found those tips useful.

woman sitting at a hotel lobby
Pexels | Pexels

I'm starting to look forward to traveling again. And now, with these insights, I feel a lot more confident than before. So, let me ask you: where would you travel next? I haven't decided yet, but a hot climate place is always my number one choice. I just hope I won't have any issues like those above, hee-hee.